Dell Laptop screen black but still running


Sometimes when you turn on your laptop, everything lights up, the fan is running, but the laptop screen is black or continuously restarts. The root cause of the issue of a laptop screen black but still running might be that the motherboard or memory is broken. If it’s just a memory failure, the problem can be solved by removing all the modules first. After that, start replacing one module at a time and turn your device on. If one of the modules allows your laptop to function while the other module does not, then it is confirmed that one of the memory modules is broken and needs to be replaced. But, if even replacing the memory module does not work, the problem might be caused by the motherboard and needs to be looked at by an expert laptop technician.

 For Dell Support Contact Dell Support Team through Dell Support Number +1-877-353-1149.
Location: Cherry Hill, NJ 08002, USA

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